Job Details

Marketing Assistant Marketing Executive Marketing
Permanent
West London
£25,000
December 18, 2018

Operations Associate - Leading Technology Education Co. - Up to £25K - SW London

(Technology education camps, Operations,  Administration, Customer Service, Training, Operations; ensuring classes are equipped with correct materials when needed, liaising with tutors etc.) 

 

Perm 

- FANTASTIC Leading Education technology training company 

- South West / West London- Hammersmith 

- Permanent 

-  up to £25k 

 

About the Company

 

Launched in 2013 they are the UK’s leading specialised technology camp focusing on children aged 8-18. Their mission is to get young people creating and innovating using technology. Students design, experiment, look for feedback from peers and tutors, iterate, and pivot when necessary – all skills that we believe will be crucial for today’s students to become creative, resilient, adaptable adults.

 

Role:

 

 They are seeking an Operations Associate, to play a key role in enabling their tech education programmes. They are growing at a fast pace and need someone with the grit, attention to detail, and energy to make sure their camps and courses are equipped to deliver the best possible experience to our students. They are looking for an Operations Associate who possesses both exceptional operational skills and interpersonal abilities as well as a strong interest in technology. Reporting to the Director of Operations and working together with the rest of the team, this individual will both implement existing operations process as well as have input into improving and developing our overall efficiency.

 

Responsibilities include: 

  • Ensure all programmes have adequate materials and equipment on time and with complete accuracy. This involves planning, procurement, inventory checks (technical and physical), co-ordination with tutors and staff, packing, transport, classroom setup and shipping co-ordination. The role can be quite physically demanding at times.
  • Provide first line support to tutors and staff looking for assistance with course items
  • Co-ordinate with Technology to ensure technology requirements of courses are well understood
  • Become familiar with their standard equipment and develop the ability to identify parts and undertake basic troubleshooting
  • Develop expertise (via training and mentoring) in a number of our courses to provide more advanced support for tutors and staff
  • Respond to customer service requests from our sites with speed, accuracy and positivity
  • Support facilities procurement. 
  • Research sites for facilities to host their programming and visit sites to determine suitability to host their programmes. 
  • Develop and maintain relationships with participating schools.
  • Manage an equipment and materials budget

 

 Essential Skills: 

  • Ideally, 2 + years working in an operations role.

  • Belief in their mission and a passion for helping kids explore and pursue their interest in technology.
  • Ideally, experience with complex, ambitious and super-fast growth businesses that rely on a robust operational infrastructure to succeed but not essential
  • Exceptional operational and organizational skills, attention to detail, and follow-through.
  • Demonstrable ability to prioritise and make decisions using data.
  • Excellent interpersonal and communication skills.
  • Ability to work efficiently and intensely while juggling multiple priorities in an entrepreneurial environment.
  • Bachelor’s degree preferred.
  • Full, clean drivers’ licence (manual) – to run errands when needed (e.g. picking up materials, site visits etc.)

 

Time Requirements 

  • 9am-6pm Mon- Fri
  • Location: Hammersmith, London
  • Start Date is as soon as possible

 

Excellent Benefits


If you believe you have the skills to fulfill this exciting role, please apply below