Job Details

Marketing Executive Marketing Manager Social Media Content/ Copywriting Creative Marketing
SW London
September 14, 2021

Account Manager (Digital Client Services) - Multi Award winning Education platform - up to £29k

(Account Management, Project Management, Creative, University Events, P&L, Education recruitment)


Job Title: Account Manager (Creative)

Location(s): London


A muti -award winning experts in digital and face-to-face solutions to ensure employers attract the best early talent from Universities and schools.


Role Objective:

  • Deliver campaigns within the Creative campaigns and wider Client Services Team. This will involve managing Digital Microsites Campaigns, Hybrid Campaigns, Campus Events Campaigns and Single Employer Virtual Events. These campaigns will likely involve remote managing teams of Short-Term Brand Ambassadors on behalf of their clients.
  • This role will involve collaborating with other Account Managers and supporting Senior Account Managers and Account Directors within the Creative Campaigns and wider Client Services team.
  • Although this role is focused on the campaigns listed above, you will have the willingness to take on other types of campaigns if required by the business.


Key Responsibilities/ Functionalities:



  • Responsible for delivering client campaigns, which are often multi-product across the business.
  • Main client contact on all campaigns, with knowledge of client’s industries and recruitment processes.
  • Manage regular updates with clients to ensure their campaign is performing well; including tracking of all campaign KPIs, performance to campaign objectives and creating reports
  • Project manage internal teams and stakeholders across projects
  • Be in charge of campaign P&L to ensure the campaign comes in on or under budget
  • Be ultimately responsible for the campaign hitting target targets and objectives


Account / Project management:


  • Responsible for renewal of business from campaigns being managed personally and in areas of your responsibility.
  • Where relevant, collaboration with internal teams to ensure digital campaigns and virtual events go live on time, utilising project management tools. Internal and client point of contact, ensuring clear communication throughout the project.
  • Manage events face to face on university campuses when needed
  • Work closely with external suppliers and university contacts to deliver event campaigns
  • Work closely with all Account Managers across the Client Services team to ensure a cross-functional approach to client campaigns through all their brands/ products
  • Contributing ideas to projects and leading on areas for innovation and driving the product forward



  • Expert knowledge of the following products:
  • Customer Orientation - The ability to recognise both internal and external customers and the willingness to cooperate with them fully in order to help them achieve their objectives.
  • Decisiveness - The willingness to make decisions, once a situation or problem has been analysed, based upon a judgement of the best solution.
  • Organisational Sensitivity - excellent attention to detail and an organised approach to juggling multiple tasks.
  • The ability to manage resources (people, funding, materials and support) to achieve a project or task. Able to manage own time efficiently and to handle multiple activities in parallel to accomplish the goals.
  • People Development - The willingness and ability to help others develop appropriate knowledge skills and attitudes through objective setting, coaching, training and the provision of constructive feedback.
  • Persuasiveness - The ability and willingness to use the appropriate style in order to gain agreement from others to plan and ideas. (Different types of people, client, OCP, commercial)
  • Professional Expertise - The ability and motivation to apply and develop one’s own professional knowledge and to share this expertise with others.
  • Visioning - The ability to demonstrate personal commitment to company goals in an energetic
  • way so as to motivate others and create an environment where the Core Values are realised.

 Skills and Experience:




  • 2 years professional experience in an Account Management/Campaign management or similar role
  • Project/ campaign management - complex in nature, breadth and depth
  • Excellent organisational skills
  • First class interpersonal skills
  • Brilliant listening skills
  • Excellent understanding of the English language (both spoken and written)
  • The ability to adapt and change according to the situation
  • Able to adapt and change according to the situation
  • Able to come up with solutions to challenges faced by trying new alternatives .




  • Professional experience ideally within Graduate Recruitment or Higher Education and/ or a similar role
  • Experience of working with students who are employable as Brand Ambassadors and Short Term Brand Ambassadors.
  • Experience working on pop-up/experiential events
  • Experience working on digital campaigns

Contact the job poster

Job poster profile

Grant Lambert

Founder | Managing Director at Honor Search Ltd