Lettings & Property Management Administrator- Property Lettings & Investment Firm- London (£25K)

• Lettings & Property Management Administrator
• Salary 23,000 - 25,000
• Full-time Permanent
• London , Bond Street
• Global Property Lettings and Investment Firm
• Properties in high end Knightsbright, Hyde Park, Kensington, Nottinh Hill, Kensington etc.

Requirements:

• 3 years’ Experience in a similar role and ideally within a London based Agency
• Candidates must have great administration and organisational skills with great attention to detail and accuracy.
• Great communication skills both written and verbal since you will be liaising with clients, candidates and solicitors to ensure all sales and let’s proceed smoothly and efficiently
• High level of English language skills, including both grammar and spelling
• A great telephone manner
• The desire to provide the outstanding customer service
• A positive approach and be highly motivated to work as a key part of this busy team

• Sound numerical and IT skills to include MS Word and Excel

Responsibilities:

1. To answer the telephone and deal with any customer/client enquiries. To take messages where necessary and pass them on to the relevant person.
2. To welcome people coming into the office and deal with any enquiries they may have.
3. To open the post and deal with the answer phone messages.
4. To arrange any viewings at properties for applicants and if necessary, accompany the applicant to viewings from time to time.
5. To maintain and record an accurate list of the allocation and movement of property keys
6. To process application forms upon receipt. This will involve taking and following up references to achieve the standard required by the company.
7. To confirm and propose a new tenancy on the computer and follow the necessary procedures.
8. Manage the upload of the properties on to the relevant portals / websites
9. Assist the property manager in arranging any property call outs or repairs.
10. Assist the property manger in dealing with utility companies
11. Arrange property inspections
12. Ad hoc duties